Josh Cochran's Blog

Are Your Products As Easy To Understand As A Beer Holster?

As entrepreneurs, business owners, executives, and even managers we need to be constantly reviewing our product to make sure our customers can understand what the product does and how it applies to them. This is definitely one of the more overlooked principles in business. Many times as a company we get comfortable with our products, explanations, and marketing material and we think that our presentations make sense to our potential customers. After doing to many presentations and demos we often have a mindset that our audience gets it. But personally I think I get to comfortable in that mindset.

SeveralĀ  months ago I was looking at a product with another project coordinator. This product has been in our company for years and yet we realized that our presentation was no longer creating value or even explaining it's goal and purpose well. This has led us to re-creating an entirely new presentation of the product with completely new set of goals for our customers. It has even led to changing our processes of installation and our procedures.

This realization is a key one in business. We have to make sure that our customers really are seeing the value and be careful not to deceive ourselves into thinking they do. This journey of revamping and re-tooling caused me even to go back an look at our more recent presentations and product and review them. I have realized on the products and services we sell more of, we do a good job of making sure they are up to date and relevant. However, the product and services have haven't sold in a while don't always get the attention they deserve.

I saw this silly product in the above picture and thought it was a good example of how simple, but effective our presentations need to be.

  1. Above all the customer needs to be able to understand purpose of the product or service.
  2. The customer needs to be able to understand how it applies to their business
  3. Then they need to see they have a need for it.

I am sure other authors and bloggers more intelligent and experienced than me have put it better. But at the core, I believe these three principles are the guide to effective presentations of our products and services.

Let me know what you think! Leave your comments below!

No comments (Add your own)

Add a New Comment

Enter the code you see below:
code
 

Comment Guidelines: No HTML is allowed. Off-topic or inappropriate comments will be edited or deleted. Thanks.

Josh Cochran, RCDD

President of Diverse CTI, Josh has over 10 years of experience in telecommunications and IT services. An expert in the industry he is a Registered Communications Distribution Designer, a certification he has held with BICSI since 2004. Josh consults various national companies and speaks at several national events and conferences. Find out more about Josh.


Don't know what this is? Learn more here!