ESI Presence Management is a hardware and software solution incorporating an
innovative combination of RF scanning technology and ESI’s award-winning telephone systems.
Now even small and medium-sized enterprises can reap the benefits of:
- Presence indication.
- ESI’s Personal Call Routing.
- Access control.
- Documented tracking of users’ work hours and attendance history.
ESI Presence Management is offered as a basic doorphone solution for addressing basic entry
and exit applications, and as an advanced supervisory solution utilizing RFID technology
to provide access control and personnel location. Optional ESI TimeLine™ PC software maximizes the value of this amazing product.
The details
- Door phone operation — ESI Presence Management supports
basic two-way door phone operation. The integrated doorphone operation includes strike-plate-type
lock control, two-way audio connection, CALL key, and large backlit two-line display.
ESI Presence Management RFID Reader doorphones may be mounted inside or, with the addition
of an optional weather-resistant
acrylic enclosure, on the exterior of a building.
- Remote entry control — Where an ESI Presence Management
RFID Reader is installed,
a call can be made to a station, department, or Esi-Link location by pressing the CALL key.
If a user answers that call, the user can then use the remote door unlock feature key to unlock the
associated door. The CALL key destination can be different for day and night modes.
Only ESI Digital Feature Phones can be used to remotely unlock the door.
- Access control — Issued building keys can be easily replaced
with ESI Presence Management RFID Readers by distributing assigned electronic keys to all
authorized employees. These devices can be of the “scan card” type or a key ring fob. Scanning of the
electronic key activates the strike lock of the door, giving authorized personnel access. Use of
ESI Presence Management RFID Readers will reduce incidents of weather-related corrosion of
key contacts and security breaches caused by employees’ codes inadvertently becoming known to
non-authorized persons.
- Access scheduling — Access is controlled by the recognition
of programmed RFID electronic key devices. Each electronic key is programmed to be recognized by
one or more ESI Presence Management RFID Readers, in any combination. Additionally, individual tag devices may be
programmed to allow access only on specific days or between specified times. Up to seven schedules
are maintained for each tag device.
- Presence indication — ESI Presence Management hardware and
ESI phone system software combine to create a powerful tracking personnel solution. The integration between
the ESI system and ESI Presence Management allows station status to be modified by simply entering
or leaving the building. This feature provides a powerful advantage to both managers and co-workers
who must be aware of employees’ presence. Users with a DSS appearance of an extension on their
station can track that person’s status at a glance. Distinctive lamp indications for In- or
Out-of-Building are all triggered by scanning into or out of ESI Presence Management. Historical records
of employees’ presence in the building and hours worked may be added optionally.
- Personal Call Routing — Unique to ESI, this operation performs
immediate and automatic control of station functions for the scanning user. Programming of the station
associated with the scanned electronic key reflects the user’s call-handling choices, based on
presence in or absence from the building. Choice of Intelligent Call Forwarding™
destinations, off-premises “reach-me,” call routing methods, mailbox greetings, message
notification options, and quiet time programming can all be automatically altered when leaving the building.
- Call forwarding destination selection can be controlled simply by scanning out when exiting
the building. Calls can be immediately routed to voice mail instead of ringing the station several times,
saving callers’ time and eliminating unnecessary office noise. Alternately, an external number,
such as a cell phone number, may be defined as the “absence destination” so that calls
follow the station user wherever he goes.
- Mailbox greeting selection enables users to define different outgoing messages on their mailbox
for when they are in or out of the office. This allows callers to have a better understanding of the
availability of their party, encouraging messages to be left instead of blind hang-ups. It saves the
mailbox user the time and aggravation of switching between outgoing greetings.
- Message notification options include dialing a pager, calling an external number or another
station number, or taking no action at all. Additional parameters include the amount of time the ESI phone
system will delay before making the notification, the number of attempts made to notify, and the
amount of time between attempts. When a user scans out, his choice of all parameters can be modified to
accommodate his absence. When he scans in again, his normal selections are reinstated. This automatic
modification to message notification ensures that important messages won’t go unattended for hours
or overnight. This increases all mailbox users’ productivity.
- Quiet time is the period during which a mailbox user wishes to suspend message notification and
the off-premises “reach-me” callout feature. Perhaps this time period begins at the close of
the business day, but is enabled 10:00 AM to 3:00 PM on weekends. The mailbox user may function in a
tech support capacity so, when leaving the building, he must continue to be notified of calls and messages
until 11:00 nightly. The time limits established for enabling and disabling quiet time are automatically
controlled by scanning into or out of the building. This eliminates the need for a user to access his
mailbox to switch on or off notification prior to leaving for the night.