As your business grows it only becomes more important for you to have a disaster recovery plan. Although it’s obvious that you are losing money when your business is down, the cause of your downtime can be more devastating than you might think.
Some of the most common causes of downtime for a business are:
- Cyberattacks – ransomware, viruses, and malware
- Natural disasters – tornadoes, hurricanes, and floods
- Mechanical disasters – broken water pipes and gas mains
- Service outages – Internet, phone and electrical outages
When your business goes down for any of the reasons listed above, or any other reason, the first thing you probably ask is, how do I get my business back up? This is when many business owners discover that the backups they thought they had, either don’t work, or fall far short of their purpose. In our short Tech Minute videos, Recovery Point Objective (RPO) and Recovery Time Objective (RTO), we discuss how understanding your backup strategy is paramount in meeting your objective when getting your business back up and running.
Not only does your backup strategy have a major impact on recovery, but understanding the type of data you are recovering is extremely important. If the data you are retrieving needs to be loaded into a software program to be accessible, then you also need to have a working computer with that software application loaded. Now you need to ask yourself, “Where is that computer going to be located if my business is down?” These are the types of questions that a Disaster Recovery Plan or a Business Continuity Plan answers ahead of time. That way, you aren’t stuck in the middle of a disaster having to figure this all out.
Some great questions to ask yourself when creating a plan are the following:
- What are the three to five scenarios that could put our company out of business?
- In these scenarios, what are the critical business assets we need to stay functioning?
- How will we communicate with our clients in the event of a disaster?
- What is the cost in both money and time to recoup lost data?
- What is the cost of being down? Per hour? Per day?
These questions plus many others can help point the way to a proactive plan that will keep your business running or at least minimize the downtime in the event of a disaster. Other factors you should consider include accessing your data securely and how many people will need access.
As always, reach out to us for help on creating these types of plans. Our team has years of experience creating these plans and keeping our customers up and running when unforeseen events wreak havoc on your business.
Author: Josh Cochran, President and CEO of Diverse CTI
Josh has worked in Information Technology and Telecommunications for over 25 years. He is an expert in business, technology, and entrepreneurship and currently owns an IT and Telecommunications company based in Oklahoma City. He also speaks on these subjects and many others at many engagements across the country.